Frequently Asked Questions
Everything you need to know about our premium travel and camera gear.
What is the WANDRD Lifetime Guarantee?
We stand by our products. All WANDRD bags come with a lifetime guarantee against manufacturing defects to ensure your gear stays protected on every adventure.
How long does shipping take?
Domestic orders typically arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days depending on customs.
What is your return policy?
We offer a 30-day return policy on all unused gear in its original packaging. Simply contact our support team to initiate a return or exchange.
Are WANDRD backpacks waterproof?
Our bags are made from weather-resistant materials like 840D Junior Ballistic Nylon and YKK weather-resistant zippers, designed to withstand heavy rain and harsh conditions.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Please note that international customers are responsible for any applicable import duties and taxes.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay, as well as flexible financing options through Shop Pay Installments.